All worldwide orders are shipped from our Hong Kong Shipping Office via Hong Kong Post Standard Air Mail. All orders are processed and shipped within 48 hours of receipt. Shipping and deliveries occur on business days only (i.e. Mondays to Fridays and non-statutory holidays).
Estimated Delivery Time by Region:
- Asia: 5-7 business days
- North America, Europe & Australia: 7-10 business days
- South America & Africa: 10-15 business days
Shipping Charges (Per Order):
- Free Shipping on all orders over $20 USD
- $3 USD Shipping on all orders less than $20 USD
If you would like your order to be shipped via Express Mail or Registered Mail instead, please contact us at email@example.com for additional pricing information.
Please note that customers/ recipients with shipping addresses outside of Hong Kong may be subject to customs, regulatory or legal restrictions and may be required to pay additional duties and taxes on your order. These are not included in the cost of shipping or handling of your order. Customs, duties, and taxes vary widely from country to country – please check with your local customs agency for details on estimated costs.
To return a purchase please email us at firstname.lastname@example.org within 30 days of your purchase. We only accept returns on items purchased through this website. The item must be posted back to us at the customer’s expense and must be accompanied with a valid invoice. For hygienic reasons, items being returned must not be opened and must remain in their original sealed packaging. The item must be returned to us in a condition such that it can be re-sold to another customer.